European Outlet
 
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Home >  FAQs

Q: Is Authenticity Guaranteed?
A: We guarantee everything that we sell to be 100% authentic. Everything is brand new and unused and guaranteed from any defects.

Q: Do you ship internationally?
A: Yes, the shipping cost is $35.00-$58.00 depending on the weight of the product and average delivery time is 5-10 business days. For more information regarding international orders please see Payment and Shipping

Q: How can I change what I ordered?
A: If the order hasn\'t been shipped, you may contact us via e-mail or call us at (702) 940-6732 to modify your order. If you\'ve already received your order, please follow the exchange/return procedure. Instructions are included in the Return Policy.

Q: Is my information safe?
A: Yes, we offer a safe shopping guarantee to protect any information you transmit to us during the checkout process. To find out more please visit our Privacy Policy

Q: How do I exchange something?
A: Exchanges are available within 7 days from the date of receiving an item. Please click here for more information about our Exchange policy.

Q: How can I pay for my order?
A: EuropeanOutlet accepts all major credit cards. Visa, MasterCard, Discover and American Express through www.paypal.com money order, checks, wire transfers are also accepted.

Q: How can I pay if I am an international buyer?
A: Please use www.bidpay.com, Bank wire transfer or money order.

Q: When am I charged?
A: Your order will be charged immediately after you process the ckeout.

Q: How do I cancel an order?
A: Please call us at (702) 940-6732 or e-mail us at admin@europeanoutlet.com to cancel your order (prior to shipment).

Q: Need further help?
A: Please contact us through our e-mail: info@europeanoutlet.com or call us at (702) 940-6732.

 
European Outlet